Gratis Versand ab CHF 120.–Faster than your ticket gets assigned.Die Kampagne: Fine. I'll do it myself. →
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Hilfe · Versand & Retoure

Faster than your ticket gets assigned.

Ships in 1–2 working days to Switzerland, Germany and Austria. Free from CHF 120.–. Returns within 30 days: one form, no meeting.

  • Versand1–2 Tage

    Packed while the team is still aligning on priorities.

  • Gratis abCHF 120.–

    The only free lunch in this economy.

  • Rückgabe30 Tage

    One form. No meeting.

  • LänderCH · DE · AT

    Three countries, done properly.

Versandchöschte · Rates

What it costs. No hidden slide 41.

Delivery times count from your order, working days only. Express orders placed before 14:00 leave the same day.

CH

Schweiz

VersandartLieferzeitKostenGratis
Standard2–3 WerktageCHF 7.90ab CHF 120.–
ExpressNächster Werktag, bestellt bis 14:00CHF 14.90–
DE

Deutschland

VersandartLieferzeitKostenGratis
Standard4–6 WerktageEUR 7,90ab EUR 125,–
Express2–3 WerktageEUR 16,90–
AT

Österreich

VersandartLieferzeitKostenGratis
Standard4–6 WerktageEUR 7,90ab EUR 125,–
Express2–3 WerktageEUR 16,90–

Beispielwerte für die Präsentation. DE und AT: verzollt geliefert, Preise inkl. lokaler MwSt.

Wie's lauft · Timeline

Ordered Monday night. At your door on Wednesday.

Typical Swiss standard delivery. Germany and Austria add two days, because customs also likes a meeting.

  1. Mäntig 22:40

    Bestellt

    You order after the Sitzig that should have been an email.

  2. Ziischtig 10:00

    Packt

    Checked, folded, box closed. The lid says it before you do.

  3. Ziischtig 16:00

    Unterwegs

    Tracking number in your inbox. Unlike Reto's status update.

  4. Mittwuch

    Bi dir

    At your door. Reto's ticket is still unassigned.

Retoure · Returns

30 days. One form. No meeting.

No reason required. We won't ask you to "walk us through your thinking."

  1. 1

    Formular usfülle

    In your Konto under Bestellungen, or through the contact form. Two minutes.

  2. 2

    Etikette drucke

    Switzerland: the return label is free. Germany and Austria: EUR 5,90, deducted from the refund.

  3. 3

    Abgeh

    Drop it at the post office. Refund within five working days after it arrives. Faster than Patrick's supplier.

Das gaht
  • Shirts and polos: unworn, unwashed, tags on.
  • Knives, belts, hard hats, glasses: unused, in the original packaging.
  • Wrong size: exchange is free in Switzerland. Next time, measure yourself.
Das gaht nöd
  • Opened boxes of disposable gloves. Hygiene. Also: you used them.
  • Ear defenders that have been worn. Hygiene again.
  • Anything Reto "borrowed" for the site visit.
Open navy mailer box with 'Fine. I'll do it myself.' printed inside the lid and a plaid shirt in edelweiss tissue paper.
Verpackig

One box. Not 14 layers of plastic.

A navy box, tissue paper and one sticker. The lid says it before you do. Patrick's supplier sends 14 layers of plastic and the wrong part.

Fröge

Shipping questions.

Anything else: Kontakt. We read the whole email.

Can I change my order?
Within one hour, yes. Write to us with the order number. After that it's probably packed. We don't wait for an alignment meeting.
Where is my parcel?
The tracking link is in your shipping email, or check it here. Faster than asking Reto for a status update.
Do I pay customs in Germany or Austria?
No. Prices in EUR include local VAT and import costs. Nothing to pay at the door. Your customs officer has enough on his desk.
Do you ship outside Switzerland, Germany and Austria?
Not yet. We'd rather do three countries properly than twelve like Patrick's supplier.
Done. Faster than your team.Zum Warechorb